top of page

Privacy Policy

1. Controller

This Privacy Policy explains how M.C. Transportation Services Ltd. Cyprus (“we”, “our”, “us”) collects and processes personal data in the course of providing passenger transport services.

  • Company Name: M.C. Transportation Services Ltd. Cyprus

  • Registered Address: Anexartisias 13, Melania gardens B, Block 5, 8220 Chloraka, CY

  • Email: mc.trans.cyprus@gmail.com 

  • Phone: +357 97 719 690

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification and contact details: name, phone number, email address.

  • Booking details: pick-up and drop-off locations, date, time, number of passengers, special requests.

  • Payment information: payment method, billing address (note: credit card details are usually processed only by the payment provider, not stored by us).

  • Communication data: emails, messages, or phone call records for customer service.

3. Purpose and Legal Basis of Processing

We process personal data only when a lawful basis under the GDPR applies.

Purpose - Legal Basis (Art. 6 GDPR):

To provide and manage transport bookings - Performance of a contract (Art. 6(1)(b))

To process payments and issue invoices - Legal obligation (Art. 6(1)(c))

To respond to inquiries and provide customer support - Legitimate interest (Art. 6(1)(f))

To improve services and maintain safety - Legitimate interest (Art. 6(1)(f))

To send marketing communications (if opted-in) - Consent (Art. 6(1)(a))

4. Sharing of Data

We may share personal data with:

  • Service providers & subcontractors (e.g., IT hosting, payment processors, ride dispatching systems) under strict data processing agreements.

  • Public authorities or law enforcement if required by law or for the protection of our legal rights.

We do not sell or rent personal data to third parties.

5. Data Retention

  • Booking and invoice records: 7 years (as required by tax and accounting laws in Cyprus).

  • Customer inquiries: up to 2 years after resolution.

  • Marketing data: until consent is withdrawn.

After these periods, data will be securely deleted or anonymised.

6. International Data Transfers

Where data is processed outside the European Economic Area (EEA), we ensure appropriate safeguards such as EU Standard Contractual Clauses (SCCs) or an adequacy decision in compliance with GDPR.

7. Your Rights under GDPR

You have the right to:

  • Access your personal data (Art. 15)

  • Rectify inaccurate or incomplete data (Art. 16)

  • Request deletion of data (“right to be forgotten”, Art. 17)

  • Restrict or object to processing (Art. 18 & 21)

  • Data portability (Art. 20)

  • Withdraw consent at any time without affecting prior lawful processing (Art. 7(3))

  • Lodge a complaint with the Office of the Commissioner for Personal Data Protection, Cyprus (www.dataprotection.gov.cy)

To exercise these rights, please contact us at mc.trans.cyprus@gmail.com

8. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Ensure proper functionality

  • Analyse website traffic (e.g., via Google Analytics)

  • Offer personalised service

You may manage or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures (encryption, access controls, secure hosting) to protect your data against unauthorised access, loss, or misuse.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.

Contact

For questions about this Privacy Policy or to exercise your rights:

M.C. Transportation Services Ltd. Cyprus
Anexartisias 13, Melania gardens B, Block 5, 8220 Chloraka, CY
Email: mc.trans.cyprus@gmail.com
Phone: +357 97 719 690

bottom of page